Service vouchers

Service vouchers are a three-party system subsidised by the government, in which a private individual (the user) pays an officially recognised agency (the employer) for the performance of certain household tasks by an agency employee.

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How can I enforce my employment rights?

As a service voucher employee, you can file a complaint against your employer at the labour inspectorate ...

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Holidays and national holidays

Holiday As a service voucher employee, you are entitled to paid holiday from your second year of working….

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Work clothing,& travel expenses

The sectoral collective labour agreements in the service voucher sector determine that the employer must ...

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Temporary unemployment

In certain situations, an employer may be unable to offer you any work. In this situation, you can be ...

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How much should you earn?

The minimum wage in the service voucher sector is determined by the collective labour agreement of the ...

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Employment contract&Working hours

For people working at service voucher companies, there is a special employment contract, the ...

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Which tasks are you allowed to perform?

As an employee in the service voucher system, you may perform only household tasks which...

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Who’s who in the system?

There are three important parties in the service voucher system: the employer (the servi...

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What can FAIRWORK Belgium do for you?

FAIRWORK Belgium is an organisation with more than 15 years of experience defending the employment rights…

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Extra information about your employment rights

In the column on housekeeping staff on our website, you will find only...

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FAIRWORK Belgium for Domestic Staff

In 2010, FAIRWORK Belgium launched the empowerment project, FAIRWORK Belgium for Domestic Wor...

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Would you like more information?

Omar Garcia has been a staff member specialising in domestic personnel since 2012. He follows up on all questions related to domestic work and provides empowerment for domestic personnel.